Support
Questions, feedback or a product you'd like us to add? We read every message.
You can also send feedback in the app from Profile, then Send feedback.
Frequently asked questions
Is Patch free?
Yes, completely. Every feature is free for everyone, with no subscriptions or paywalls. We believe skin health should be free for all.
Is Patch medical advice?
No. Patch shows general ingredient information and your own history. It is not a substitute for a dermatologist. Always patch test new products.
Do I need an account?
No. You can check products and try logging without one. Create a free account to save your history and routine and to share your skin diary.
A product is missing. Can you add it?
Yes. Search for it on the Check tab and tap Can't find it? to send us a request, or email us. We add new products regularly.
How do I delete my account?
Open the Profile tab and tap Delete account. Your account, username, history and routine are permanently removed.
How do I clear my data without deleting my account?
Profile tab, then Clear my logged data. This removes your history, routine, recent searches and skin profile.
What data does Patch collect?
Only what is needed to run the app. See our Privacy Policy for details. We never sell your data.